Operating system for home-service companies

Scale Your Business.

You see what is slowing your growth, so you know exactly where to focus.

Your constraint · Manpower

Crew capacity

More is blocked because booked crew hours run out before the week’s schedule does.

How sure

medium confidence

See the breakdown

A glimpse of the whole product

Inside The Software.

1. Find Your Bottleneck.

Each area comes back with its own verdict, from your market to your crews. You see the one thing slowing your business growth.

The constraint, and the numbers behind it

Crew capacityInside Manpower

More is blocked because booked crew hours run out before the week’s schedule does.

The full breakdown

More?
  1. Metrics Clear
  2. Market Clear
  3. Model Not sure yet
  4. Money Clear
  5. Manpower Fix this one

The 4 numbers we used

  • Crew utilization97 Fix this number firstread 27 Jul
  • Idle crew days0.5read 27 Jul
  • Jobs waiting in backlog35read 27 Jul
  • Spend gatePASSread 29 Jul

2. Customized Dashboards.

Data is tracked for every department and person. Customize these dashboards however you want.

One dashboard, set up

Your page

Gross margin41%floor 40 · target 75 good
Unpaid invoice days51floor 55 · target 30 below floor
First-visit fix rate72%floor 45 · target 80 below floor
Jobs completed128no standard set

You pick the metrics, drag the tiles into the order you want, and set the window. Layouts save per person, with a company default.

3. Your Whole Team.

Bring on your entire team with flexible roles and permissions. Set their KPIs to grow your most important numbers.

The team tab, one role open

Sales Inspector3 people · alphabetical

A. Alvarez
Gross margin on their jobs52% good
Inspection to close38% good
D. Boyd
Gross margin on their jobs29% below floor
Inspection to close24% below floor
M. Osei
Gross margin on their jobs47% good
Follow-up touches per estimate not measured yetno standard set

4. AI Agent Team.

Unlock a full marketing team. Hire more quality talent. Automate or speed-up busy work. 79 available agents are built specifically for home service businesses.

What you turn on

Paid AdvertisingMarketing

  • Media Buyer / Paid-Media Ops
  • Content Producer
  • More seats in this bundle

Sales AccelerationSales

  • Proposal / Follow-up Ladder
  • Site Concierge
  • AI Phone / Speed-to-Lead Voice Front Door
  • More seats in this bundle

Recruiting & HiringRecruiting/HR

  • Recruiting / Screening
  • Talent Sourcing
  • More seats in this bundle

Finance & Cash FlowFinance

  • Finance Controller
  • More seats in this bundle

5. 24/7 Phone Agent.

Get the most of your leads with 24/7 contact and fast response times. It qualifies your leads and ranks them.

What a machine booking is allowed to be

Tue 1:00 · CallbackBooked by the phone agent

The phone agent booked this job. No person has checked it yet.

Call the homeowner to confirm the time and the address before you drive.

What it may become

ProposedA booking that did not come from a person starts here.
OfferedIt can be sent to the rep who would take it.
AcceptedOnly a person can do this.

The phone answers, holds the slot and puts the job in front of a rep. Your rep accepting it is what turns it into a commitment.

6. Calendar.

The calendar complements the phone agent to book appointments into your tech's calendar. It is specifically designed to give your best tech the best leads in their area, increasing your lifetime profit per lead.

One rep's day, and one job opened

Today

8:00Estimate · VaughnBooked1 hr 30 min
1 hr open
10:30Estimate · DelacroixBooked1 hr 15 min
1 hr 15 min open
1:00Callback · FerrisNot sent to anyone yetno end time yet
2 hr open
3:15Estimate · NakamuraOpen to the team1 hr 15 min

Appointment

Callback · Ferris

Today · 1:00, no end time yet

Nobody has been asked to take this yet.

  • 118 Harlow Row, Unit 2
  • S. Ferris
  • Booked by your team

A decline sends the job to the whole team. The first person to accept it owns it.

7. Metric Definitions.

With 172 metrics in our system, we track and organize all the data you need. Every metric comes with a clear definition and how it's used.

The definition, one click away

Unpaid invoice days51

Metric detail

Unpaid invoice days

What this measures

The average number of days an invoice sits unpaid after you send it, across the window you are looking at.

Where it stands

floor 45 daystarget 30 days

Trend

When it goes red Pull the five oldest invoices and call those customers before you take a new job.

8. Sharper Over Time.

The more you use the software, the better it gets. The more companies that use the software, the better it gets for everyone. The predictive modeling feature will use the insights gained from every company to give better recommendations in the areas most holding back your business.

Where your recommendations come from

  • First contact under 5 minutesLIFTS0.34
  • Lead older than 48 hoursDRAGS0.31
  • Inspection booked same weekLIFTS0.27
  • Two or more estimate revisionsDRAGS0.22
  • Financing offered at the estimateLIFTS0.19

What the weights learn from

  • Jobs that finish
  • Leads that sign, or go away
  • Invoices that get paid, or go late
Who it fits, and what is built

Outgrown The Spreadsheets.

Home-service companies big enough to have real departments, run by an owner who wants them measured.

AI agents

79 agent seats.

Metrics

172 metric definitions across all 8 departments.

Connections

31 tools in the catalog.

Predictive modeling

Up to 605 points of data tracked for predictive modeling.

Ready to scale?

See if it's a fit